Do I have to choose between an alteration and a refund?

No. You're welcome to request a complimentary alteration if you'd like us to refine your Plush Cuddle Clone, or you may request a refund within 30 days of receiving your item.

Requesting or receiving an alteration does not affect your eligibility for our 100% Money Back Guarantee.

Related articles

I'm Not Happy With My Cuddle Clone — What Are My Options? Can I Request a Refund After an Alteration? What Is the Plush Alteration Process? How Do I Request an Alteration? What Happens After I Send My Clone Back?

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