Once your item has been received at our headquarters, alterations typically take approximately 6–8 weeks to complete.
We'll keep you updated throughout the process.
Why does it take that long?
We know your plush holds deep emotional meaning, and we want to honor that. Alterations are handled with extreme care and attention to detail, ensuring that the final version reflects the bond you have with your pet.
Thank you for your patience—we promise it’s worth the wait. 💜
