Standard Creation Time is 8 Weeks. You will have an opportunity to expedite creation and delivery time at checkout.

Cuddle Clones are made in a standard size range of 4 to 24 inches in length, excluding the tail. The actual size you will receive is based on many factors, including the type of pet, breed, and artistic interpretation. The following chart can help determine what size to anticipate based on pet type. Small Animals (rabbits, guinea pigs, etc) typically are 4 to 8 inches in length; dogs/cats are typically 11 to 24 inches in length; and horses (other large animals) are typically 20 to 24 inches in length. Exact size is never guaranteed, but you can request a specific size within this range in the characteristic or notes fields when placing your order.

Cuddle Clones are handmade using plush materials. We choose from literally thousands of synthetic fabrics to find the best match for your pet. The most common plush materials we use are polyester and acrylic. We also utilize water-based airbrushing techniques to get certain color effects. All materials and parts used to make Cuddle Clones are upheld to the strictest safety measures.

It sure is! You can add an optional zipper pouch to the order. This special feature is an additional $20. You will be able to select this option as an add-on when placing your plush Cuddle Clone order.

The best way to care for your Cuddle Clone is to keep it dry and clean. Cuddle Clones are colored using water-based airbrushing so excess moisture should be avoided as it could potentially cause fading. This doesn’t mean you can’t hug your Cuddle Clone multiple times a day, every day! It just means you shouldn’t submerge it in water. If you do need to clean your Cuddle Clone, never attempt to wash it. Cuddle Clones should be dry cleaned only.

Absolutely! If your pets species is not listed, please select ‘other’. If your pet's breed is not listed, please select ‘mixed/other’ and provide any additional information in the characteristics section!

We understand that your pet holds a special place in your heart, and our goal at Cuddle Clones is to capture that essence in a plush form. It’s essential to remember, though, that while our team of skilled artisans strives for the highest resemblance, a Cuddle Clone is a heartwarming tribute, not a carbon copy.

Our plush creations are crafted with love, using premium synthetic materials that are safe and soft to the touch. Unlike the dynamic expressions and unique movements of your living pet, a Cuddle Clone offers a different kind of comfort and memory. We can't replicate the warm nuzzle or the playful bark, but we promise a high-quality, adorable representation that brings a smile to your face.

Don't just take our word for it - we invite you to explore our reviews gallery and see the joy our Cuddle Clones have brought to pet lovers like you!

Yes! Our website is set up for international ordering, and international customers can pay with either a credit card or PayPal. Please note that you might be required by your country of origin to pay duties and taxes when you receive your order and that Cuddle Clones is not responsible for these fees as they are imposed by your country’s government.

• Visit our Picture Guide for a detailed explanation of what we suggest for pictures, including quality, lighting, framing and focus. These are merely guidelines of what we’d prefer but we will absolutely work with whatever pictures you have if your pet has passed away. Occasionally, our designers will be unable to use the photos you provide to complete your order. In this case, please visit the "Requests" page in your account to see what our designers need to proceed with your order!
• All of our custom pet products go through a careful QA process beginning with the pictures of your pet provided. If for any reason we are concerned that your pictures will not give you the exact product that you want we will reach out via email and text message, 3 times, before cancelling your order and supplying you with a gift card to re-start the order when you are ready

Expedited shipping options available for your order will be listed at checkout. All tracking numbers are generated immediately after creation is completed. Tracking numbers will begin receiving updates after your order is transferred to our sorting facility.

Rush prioritizes the manufacturing of your order to ensure it is created within the given timeframe selected. We have the following three options for rush service (for U.S. orders):

• 2 week creation 
• 4 week creation
• 6 week creation
• You can choose the rush option in your shopping cart. 
• Rush options can also be added after placing your order within three days of placing the order. 
• Rush options are sometimes turned off during peak order seasons. 
• Rush fees are always non-refundable. 
• Rush services only apply to the creation process. Expedited shipping options are available in addition to Rush Service.

• International customers can purchase Expedited Delivery at checkout. Expedited delivery options are available for 4 weeks, 6 weeks and 8 weeks. 
• In each expedited option, shipping time is approximately one week of this calculation, and the remaining time is for expedited creation.
• These services are non-refundable.

Simple! Email us atinfo@cuddleclones.comwith your order number, or add your order number to the end of this link!https://cuddleclones.com/pages/post-order-rush?order_name=CC-