My Tracking Says Delivered, but I Haven't Received My Package

We understand how stressful that can be. Here's what to do first:

  • Check with neighbours or housemates
  • Look around doors, porches, or delivery drop zones
  • Contact your local post office or delivery carrier

Still missing after 15 days from the delivery date? Please email us at info@cuddleclones.com, and we’ll help investigate further.

Still need help

Can't find what you're looking for? Reach out and we'll sort it