Standard Creation Time is 8 Weeks. You will have an opportunity to expedite creation and delivery time at checkout.

Yes! Our website is set up for international ordering, and international customers can pay with either a credit card or PayPal. Please note that you might be required by your country of origin to pay duties and taxes when you receive your order and that Cuddle Clones is not responsible for these fees as they are imposed by your country’s government.

• Visit our Picture Guide for a detailed explanation of what we suggest for pictures, including quality, lighting, framing and focus. These are merely guidelines of what we’d prefer but we will absolutely work with whatever pictures you have if your pet has passed away. Occasionally, our designers will be unable to use the photos you provide to complete your order. In this case, please visit the "Requests" page in your account to see what our designers need to proceed with your order!
• All of our custom pet products go through a careful QA process beginning with the pictures of your pet provided. If for any reason we are concerned that your pictures will not give you the exact product that you want we will reach out via email and text message, 3 times, before cancelling your order and supplying you with a gift card to re-start the order when you are ready

Expedited shipping options available for your order will be listed at checkout. All tracking numbers are generated immediately after creation is completed. Tracking numbers will begin receiving updates after your order is transferred to our sorting facility.

Rush prioritizes the manufacturing of your order to ensure it is created within the given timeframe selected. We have the following three options for rush service (for U.S. orders):

• 2 week creation 
• 4 week creation
• 6 week creation
• You can choose the rush option in your shopping cart. 
• Rush options can also be added after placing your order within three days of placing the order. 
• Rush options are sometimes turned off during peak order seasons. 
• Rush fees are always non-refundable. 
• Rush services only apply to the creation process. Expedited shipping options are available in addition to Rush Service.

Simple! Email us atinfo@cuddleclones.comwith your order number, or add your order number to the end of this link!https://cuddleclones.com/pages/post-order-rush?order_name=CC-

• International customers can purchase Expedited Delivery at checkout. Expedited delivery options are available for 4 weeks, 6 weeks and 8 weeks. 
• In each expedited option, shipping time is approximately one week of this calculation, and the remaining time is for expedited creation.
• These services are non-refundable.