How do I get the free ornament?
Customize any plush Cuddle Clone, add it to your cart, and click Checkout. A popup offers the ornament before you pay — one tap adds it at $0. It’s made from the same photos and notes, so there’s nothing to redo.
Which plush clones include the ornament?
All three: the Original Plush Clone, Huggable Plush Clone, and Therapeutic Plush Clone. Each is $247.99, and each comes with the free ornament.
Will it arrive in time for the holidays?
Standard creation is 6 weeks, and shipping time is separate — so the sooner you order, the better. Order today and your estimated ship date is . Need it faster? Rush creation, as fast as 2 weeks (estimated to ship ), is available at checkout.
What does the ornament look like?
It’s a plush ornament of your pet, about 4 to 5 inches tall, handcrafted by our team of artists from your photos. It arrives with a secure loop and 4 interchangeable string colors to match your tree.
Which clone should I choose?
Choose the Original Plush Clone for a keepsake that holds its shape and pose. Choose the Huggable Plush Clone for kids who’ll carry it everywhere. Choose the Therapeutic Plush Clone for warmth and weight to hold on the couch or at bedtime — with an optional lavender or chamomile scent.
What size will my plush be?
The Original Plush Clone is handcrafted from 4 to 24 inches (excluding the tail), sized to your pet’s proportions. The Huggable Plush Clone and Therapeutic Plush Clone are 12 to 16 inches — the Therapeutic Plush Clone is sized to fit a standard microwave. Every size is the same price: $247.99.
What if it doesn’t look like my pet?
While our team of artists strives for the highest resemblance, a Cuddle Clone is a heartwarming tribute, not a carbon copy. That said, if you don’t love it, just let us know and we will give you 100% of your money back.
Can I skip the ornament?
Yes. Choose Continue without it in the popup and your plush order goes through exactly as you built it.