I'm Not Happy With My Cuddle Clone — What Are My Options?

If your Plush Cuddle Clone doesn't quite meet your expectations, we're here to help.

Our talented artists can work with you to make adjustments that better capture your pet's unique appearance and personality through our complimentary alteration process.

If you would prefer a refund instead, or if you're still not completely satisfied after an alteration, you may request a refund within 30 days of receiving your item under our 100% Money Back Guarantee.

Still need help

Can't find what you're looking for? Reach out and we'll sort it