If your Cuddle Clone, or any other product covered by our 100% Money Back Guarantee, doesn't quite meet your expectations, we're here to help. You can see the full list of covered products in our article Which Products Are Eligible for a Refund?
Our talented artists can work with you to make adjustments that better capture your pet's unique appearance and personality through our complimentary alteration process.
If you would prefer a refund instead, or if you're still not completely satisfied after an alteration, you may request a refund within 30 days of receiving your item under our 100% Money Back Guarantee.

